Terms of Service

Moblank is intended for businesses and their authorized representatives. You must be legally able to enter a contract and must use the services only for lawful business purposes.

You are responsible for the accuracy of the information you provide and for making sure the people who act through your account are authorized to do so.

Your accepted order identifies the package, price, billing cadence, included services, and any separately quoted work. Moblank may provide a managed website, hosting, customer and lead tools, communications workflows, review requests, campaigns, business phone features, booking, and related support, depending on the package you select.

Work outside the accepted scope, including major redesigns, extra pages, advanced search work, advertising, migrations, custom integrations, printing, and custom funnels, may require a separate quote. Public descriptions are summaries and do not expand an accepted order.

You must provide current account information, keep access links and credentials secure, and promptly tell Moblank if you suspect unauthorized access. You are responsible for activity performed by authorized users in your workspace.

Moblank may use passwordless sign-in, role-based access, and third-party authentication services. You may not share access with an unauthorized person or attempt to enter another customer's workspace.

Launch and activation estimates begin after Moblank receives the required business details, content, approvals, credentials, and access. Connected phone, text, email, domain, and Google features may also depend on carrier, sender, registrar, platform, or other third-party approval.

You are responsible for the truth and legality of your business claims, licenses, offers, prices, service areas, imported contacts, supplied content, and instructions. You must have the rights and permissions needed for Moblank to use them and must review requested approvals without unreasonable delay.

You authorize Moblank and its payment processor to charge the payment method associated with your order. Monthly subscriptions continue one billing period at a time until canceled. An annual prepaid option does not renew automatically when the accepted order says it is non-renewing.

Except where an accepted order says otherwise or law requires otherwise, prepaid fees are non-refundable. Moblank may suspend paid services after a failed or overdue payment and may restore them after the account is brought current.

A promotion or trial applies only when its eligibility, duration, included services, and charge timing are confirmed in the checkout or accepted order. Promotional terms control over a general description of the same offer.

You may request cancellation through the available billing controls or by contacting Moblank. The billing portal or Moblank's written confirmation will identify the effective date. Canceling stops future service after that effective date, but it does not reverse charges already due or automatically delete stored records.

When a subscription ends, your right to use the paid Moblank features included with that subscription ends. Moblank may disable managed hosting, connected workflows, provider-backed phone numbers, integrations, automations, and customer workspace access. Your owned domain and original business content remain yours, but Moblank's source code, templates, platform, and managed feature access are not transferred.

Export any records available through the service before access ends. Moblank may retain transaction, consent, communications, security, and audit records as described in the Privacy Policy.

You retain your rights in the business content, customer information, logos, photos, and other material you provide. You grant Moblank a non-exclusive license to host, copy, modify, display, transmit, and otherwise process that material only as needed to provide, secure, support, and improve the services.

A domain you own remains yours. You are responsible for maintaining accurate ownership and registrar information unless an accepted order expressly assigns that responsibility to Moblank. Customer records remain subject to the access, export, retention, and deletion limits described in these terms and the Privacy Policy.

When you ask Moblank to contact you, Moblank may use the permissions you provide for that request or account. You can opt out of marketing email through the unsubscribe method provided and can revoke text consent by replying STOP.

If you use Moblank to contact your own leads or customers, you are responsible for the audience, sender identity, message content, consent, calling hours, opt-out handling, and all laws and industry rules that apply. Carrier registration or provider approval does not replace your legal responsibilities.

You may not use Moblank to create fake reviews, alter a person's feedback, condition an incentive on a positive rating, or violate a review platform's rules. You are responsible for configuring and using review requests lawfully. Delivery, response, and publication are controlled in part by recipients and third parties and are not guaranteed.

You may not use the website or services to break the law, deceive or impersonate another person, infringe intellectual property or privacy rights, send spam or harassment, distribute malware, bypass security, probe another account, interfere with service operation, or help someone else do any of those things.

You may not scrape, copy, reverse engineer, resell, or create a competing service from Moblank's protected software, templates, or internal workflows except where applicable law does not allow that restriction.

Moblank relies on third parties for functions such as payment processing, authentication, hosting, DNS, email, telephony, analytics, search profiles, and AI-assisted site generation. Those services may have separate terms, approval requirements, limits, and privacy practices.

A third-party outage, policy change, rejection, filtering decision, suspension, or account requirement may delay or limit a feature. Moblank is not responsible for a third party's independent acts, but Moblank will use commercially reasonable efforts to manage the services it selects.

Moblank and its licensors retain all rights in the Moblank platform, source code, reusable components, templates, automation logic, workflows, methods, internal tools, documentation, designs, and branding. Your subscription gives you a limited, non-exclusive, non-transferable right to use the included hosted services while the subscription is active.

If you provide feedback or suggestions, Moblank may use them without restriction or payment, provided that doing so does not transfer ownership of your confidential business information.

Moblank may maintain, update, replace, or improve service components. Temporary interruptions can occur, and no internet, carrier, search, advertising, or communications service is error-free.

Moblank does not guarantee search rankings, review volume, lead volume, response rates, booked jobs, revenue, or any other business result. Results depend on factors outside Moblank's control, including your market, reputation, pricing, work quality, responsiveness, advertising, customer demand, and use of the system.

Moblank may restrict or suspend access when reasonably necessary to address nonpayment, unlawful use, security risk, provider requirements, material breach, or harm to Moblank, a customer, or another person. When practical, Moblank will provide notice and a reasonable opportunity to correct the issue.

Either party may end the relationship as allowed by the accepted order. Sections that by their nature should continue after termination, including payment obligations, ownership, customer responsibility, disclaimers, limitations, and record retention, will continue.

To the fullest extent permitted by law, the website and services are provided on an as-is and as-available basis. Moblank disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty created by course of dealing.

To the fullest extent permitted by law, Moblank is not liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, business opportunities, or data, arising from the website or services. Some jurisdictions do not allow certain exclusions, so those exclusions apply only to the extent permitted.

These terms and each accepted order are the complete agreement for their subject and replace prior statements about that subject. A failure to enforce a term is not a waiver. If a provision is unenforceable, the remaining provisions remain in effect.

You may not transfer your account or agreement without Moblank's written approval. Moblank may transfer an agreement as part of a merger, financing, reorganization, sale of assets, or similar business transaction. Headings are for convenience and do not change meaning.

Moblank may update these terms to reflect service, operational, or legal changes. The updated date identifies the current version. Material changes that affect an active paid service will be communicated as required and will not retroactively replace a specifically accepted order without any consent required by law.

Questions about these terms or a cancellation request can be sent to hello@moblank.com.